{"id":118,"date":"2019-05-26T09:58:16","date_gmt":"2019-05-26T09:58:16","guid":{"rendered":"http:\/\/www.naturalvanilla.net.au\/?page_id=118"},"modified":"2023-08-11T10:43:14","modified_gmt":"2023-08-11T02:43:14","slug":"dasar-pemulangan","status":"publish","type":"page","link":"https:\/\/naturalvanilla.sg\/my\/refund-policy\/","title":{"rendered":"Dasar Pemulangan"},"content":{"rendered":"

Vanila Asli<\/a> Dasar pemulangan wang diperincikan di bawah. Kami mengesyorkan membeli saiz sampel produk kami supaya ujian dan percubaan dapat dijalankan untuk mengesahkan kesesuaian produk dengan keperluan anda sebelum membeli kuantiti yang lebih besar. Jika terdapat sebarang isu dengan produk kami, pemulangan wang akan dibuat dengan senang hati mengikut dasar pemulangan wang Natural Vanilla yang berikut:<\/p>\n\n\n\n

\"Standard<\/a><\/figure>\n\n\n\n
<\/div>\n\n\n\n
<\/div>\n\n\n\n

Natural Vanilla mempunyai pensijilan standard keselamatan makanan antarabangsa rasmi dengan Codex Alimentarius dan menjalankan audit pihak ketiga setiap tahun untuk mengekalkan pensijilan kami. Semua aktiviti perniagaan yang dijalankan oleh Natural Vanilla diselesaikan mengikut standard keselamatan makanan antarabangsa ini untuk meminimumkan kemungkinan berlakunya masalah dengan produk kami.<\/p>\n\n\n\n

\"Standard<\/a><\/figure>\n\n\n\n
<\/div>\n\n\n\n

Polisi Pemulangan Natural Vanilla<\/h2>\n\n\n\n

Bayaran balik ke atas harga belian produk (tolak kos penghantaran) akan diberikan sekiranya dalam tempoh 30 hari penerimaan produk kami dimaklumkan tentang niat untuk memulangkan produk bagi mendapatkan bayaran balik.<\/p>\n\n\n\n

Seperti mana-mana produk makanan, setelah pembungkusan dibuka, kami tidak dapat menerima pemulangan kecuali produk diterima dalam keadaan rosak dan tidak sesuai untuk dimakan.<\/p>\n\n\n\n

Untuk pemulangan produk, kos pemulangan produk adalah di bawah tanggungan pembeli.<\/p>\n\n\n\n

Setelah produk pemulangan anda diterima dan diperiksa, kami akan menghantar e-mel kepada anda untuk memberitahu bahawa kami telah menerima produk yang dipulangkan dan keputusan kelulusan atau penolakan pemulangan wang anda.<\/p>\n\n\n\n

Jika anda diluluskan untuk pemulangan wang, ia akan diproses dan kredit akan dikreditkan secara automatik ke akaun PayPal anda atau pemindahan bank dibuat ke akaun pilihan anda dalam masa 5 hari perniagaan dari pemberitahuan kelulusan pemulangan wang.<\/p>\n\n\n\n

Pertukaran produk boleh dibuat dengan kelulusan untuk pertukaran yang diberikan setelah produk yang dikembalikan diterima dan diperiksa.<\/p>\n\n\n\n

Penyesuaian bayaran untuk pertukaran akan diselesaikan sebelum produk gantian dihantar.<\/p>\n\n\n\n

Kami mempunyai perlindungan penjejakan dan insurans ke atas semua penghantaran kami dan dikehendaki memberikan notis kepada kurier kami dalam masa 24 jam selepas menerima penghantaran jika ia rosak dalam perjalanan.<\/p>\n\n\n\n

Sekiranya produk rosak semasa transit oleh kurier, penerima mesti memberitahu kami melalui e-mel dalam masa 24 jam supaya kami dapat memenuhi had masa pemberitahuan kurier untuk mengemukakan tuntutan insurans.<\/p>\n\n\n\n

Sekiranya berlaku keadaan yang tidak mungkin berlaku di mana produk itu hilang oleh kurier, penerima mesti memberitahu kami bahawa penghantaran tidak diterima supaya kami dapat memulakan carian atau tuntutan insurans dengan kurier.<\/p>\n\n\n\n

Nombor penjejakan disediakan untuk semua penghantaran dan adalah tanggungjawab penerima untuk memantau kemajuan penghantaran mereka dan untuk memberitahu kami tentang sebarang isu.<\/p>\n\n\n\n

Proses insurans untuk penghantaran yang hilang atau rosak boleh menjadi proses yang panjang dan sekiranya situasi ini berlaku, kami memohon agar pelanggan bersabar sepanjang proses ini.<\/p>\n\n\n\n

Setelah kami menerima notifikasi daripada kurier bahawa tuntutan insurans bagi penghantaran yang hilang atau rosak diluluskan, kami akan menghantar pesanan gantian secepat mungkin kepada pelanggan yang terjejas sementara kami menyelesaikan tuntutan tersebut.<\/p>\n\n\n\n

Semua pesanan dihantar dari gudang kami di Perth, Australia dengan penghantaran antarabangsa ke negara destinasi yang tiada Perjanjian Perdagangan Bebas dengan Australia biasanya dikenakan duti import dan cukai.<\/p>\n\n\n\n

Penyelesaian kastam dan sebarang kelewatan, isu dan kos yang berkaitan yang mungkin timbul di negara destinasi adalah tanggungjawab pembeli dan tidak mewajarkan alasan untuk bayaran balik.<\/p>\n\n\n\n

Dengan membuat pesanan dengan Natural Vanilla Pty Ltd, anda bersetuju dengan peruntukan di atas.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"Codex<\/a><\/figure><\/div>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Natural Vanilla refund policy is detailed below. We recommend purchasing the sampler size of our products so that testing and trials can be conducted to confirm the products suitability to your requirements prior to purchasing larger quantities. If there are any issues with our products refunds will be gladly made in accordance with the following Natural […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"right-sidebar","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-118","page","type-page","status-publish","hentry"],"yoast_head":"\nNatural Vanilla Refund Policy | Natural Vanilla Store | Vanilla Beans Online<\/title>\n<meta name=\"description\" content=\"Natural Vanilla Refund Policy for returns, exchanges, lost and damaged deliveries. 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